Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from simplifyliving.com.au.

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as ā€œDevice Informationā€.

We collect Device Information using the following technologies:

  • ā€œCookiesā€ are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit www.allaboutcookies.org.
  • ā€œLog filesā€ track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
  • ā€œWeb beaconsā€, ā€œtagsā€, and ā€œpixelsā€ are electronic files used to record information about how you browse the Site.

Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number). We refer to this information as ā€œOrder Informationā€.

When we talk about ā€œPersonal Informationā€ in this Privacy Policy, we are talking both about Device Information and Order Information.

How Do We Use Your Personal Information?

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Sharing Your Personal Information

We share your Personal Information with third parties to help us use your Personal Information, as described above. For example, we use Shopify to power our online store--you can read more about how Shopify uses your Personal Information here. We also use Google Analytics to help us understand how our customers use the Site -- you can read more about how Google uses your Personal Information here. You can also opt-out of Google Analytics here.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

Behavioural Advertising

As described above, we use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For more information about how targeted advertising works, you can visit the Network Advertising Initiativeā€™s (ā€œNAIā€) educational page at www.networkadvertising.org/understanding-online-advertising/how-does-it-work.

Do Not Track

Please note that we do not alter our Siteā€™s data collection and use practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.

Types of Cookies We Use

Necessary Cookies: These cookies are essential for our website to function properly. They enable core functionality such as secure login, shopping cart, and checkout processes.

Performance Cookies: These cookies collect anonymous information about how you use our website, such as which pages you visit most often. This data helps us optimize our site's performance.

Functional Cookies: These cookies remember your preferences and choices, such as your language or region. They help provide you with a more personalized experience when you revisit our store.

Advertising Cookies: We use these cookies to deliver relevant ads and measure their effectiveness. They help us understand which products you are interested in and tailor advertisements to your interests.

Cookie Management

You can control and manage cookies in various ways. Most browsers allow you to refuse to accept cookies and to delete cookies. The "Help" feature on most browsers provides information on how to accept cookies, disable them or remove them.

Please note that if you choose to disable cookies, some parts of our website may not function properly.

Third-Party Cookies

When you visit our website, you may receive cookies from third-party services we use, such as Google Analytics or advertising networks. These third parties use cookies to collect information about your online activities over time and across different websites or online services.

Updates to This Policy

We may update this Cookies Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Please review this page periodically for any changes.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

Changes

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

Contact Us

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by eā€‘mail via the contact form on the website.